People who are unable to speak and call emergency services for some reason (e. g. those, who have hearing or speech impediment, or are next to an assaulter, etc.), can write and send an SMS.

A message should be written in Lithuanian, but without diacritical marks. It should provide detailed information: your name and surname, exact address of your location (the municipality, eldership, town or village, street name, house and apartment number) and what happened.

Example of an SMS:

If information is incomplete, officers of the Emergency Response Centre will have to revise it, write back, and it may take time to respond to a request for help. Therefore, people with disabilities or those who often face violence or find themselves in other situations where they cannot call for help, are recommended to create an SMS template with possible content of a request for help in advance.

However, whenever possible, you should call 112 instead of messaging: a call will help you to receive help faster, because it is a much faster way of communication than writing.